Online Order Picker Theory Training (Class 2 Forklift)
An order picker — also called an order picker forklift, stock picker, man-up forklift, or high-level order picker — is a specialized warehouse forklift where the operator rides UP with the load platform to pick individual cases and items from tall storage racks (typically 20 to 30+ feet). Order pickers are the backbone of e-commerce fulfillment centres, pharmaceutical distribution, and wholesale warehouses.
Under BC OHS Regulation Part 16 and CSA Standard B335, workers must complete documented training before operating any order picker. Because order pickers involve elevated operation, Part 11 (Fall Protection) requirements also apply.
Gama Safety Canada's Online Order Picker course delivers CSA B335-aligned Class 2 theory training with integrated fall protection instruction. Complete on any device at your own pace. Instant digital certificate. Physical wallet card mailed to your address at no extra cost.
Important: Full Certification Requires Practical Evaluation
Under BC OHS Regulation Part 16 and CSA B335, full order picker certification requires a hands-on practical evaluation on a real machine — especially critical for order pickers because of the elevated operator platform. Online theory alone is not sufficient for most first-time operators seeking full employer certification.
For first-time operators, we recommend our On-Campus Order Picker training in Burnaby for full certification with elevated practical evaluation.
What Is an Order Picker?
An order picker is a specialized electric warehouse forklift where the operator platform lifts along with the load, allowing the operator to travel vertically to individual cases or items in tall storage racks. It's used for case-level or item-level picking in e-commerce fulfillment, pharmaceutical distribution, wholesale warehouses, and any facility with vertical storage above 15 feet.
Under CSA and ANSI classifications, order pickers fall under Class 2 — Electric Motor Narrow Aisle Trucks. Popular brands include Raymond (7000 and 7500 series), Crown SP Series, Yale MO Series, Toyota, Hyster, and Jungheinrich.
Who Is This Online Course For?
- Pre-training theory — Complete theory before your practical evaluation
- 3-year renewal / refresher — Certified operators renewing
- Supervisor and safety manager awareness — Warehouse team leads overseeing operations
- Corporate compliance training — Multi-site distribution centre rollouts
- E-commerce fulfillment newcomers — Foundational knowledge before starting warehouse work
What You'll Learn
- Machine familiarization — controls, hydraulics, elevated platform, safety features, load capacity
- Pre-operation inspection — daily circle-check, battery, hydraulic hoses, forks, mast integrity, safety chains, harness anchor
- Fall protection integration — mandatory harness use, tether anchoring, retractable lanyard operation while elevated (unique to order pickers)
- Safe start-up and shut-down — hazard controls, deadman switch, emergency descent
- Load handling — case picking technique, load balance while elevated, weight distribution on platform
- Elevated operation — safe travel while at height, controlled descent, working near overhead obstacles
- Aisle and rack operation — narrow-aisle navigation, guide rails, wire guidance systems
- Battery and charging safety — proper charging procedures, PPE for battery handling
- Pedestrian and workplace safety — blind-spot awareness at height, spotter communication
- Emergency descent procedures — hydraulic failure response, evacuation from height
- Regulatory compliance — BC OHS Regulation Part 16, CSA B335, and Part 11 (Fall Protection)
Do I Need Fall Protection for Order Picker Work?
Yes. Order picker operators must wear a full-body harness anchored to the machine while elevated — this is unique among warehouse forklifts. Our online course integrates basic fall protection awareness specific to Class 2 operations. However, some employers require a full standalone Fall Protection certification for elevated warehouse work. If yours does, take our Online Fall Protection course. Bundle discount available.
Industries Hiring Order Picker Operators
- E-commerce fulfillment — Amazon, Best Buy DC, Canadian Tire DC, Walmart DC
- Retail distribution — Costco, Save-On-Foods DC, Loblaws
- Pharmaceutical distribution — McKesson, Sun Pharma, medical supply
- Wholesale distribution — building supply, electrical, plumbing
- Automotive parts — Uni-Select, Bumper to Bumper, NAPA
- 3PL / logistics — DHL, FedEx, UPS, Purolator
- Cold storage — Versacold, Congebec, Americold
- Manufacturing warehouses — food processing, packaging, electronics
Why Choose Gama Safety Canada's Online Order Picker Course?
- CSA B335 and WorkSafeBC-aligned — meets BC OHS Regulation Part 16 theory training standards
- Integrated fall protection instruction — critical for elevated Class 2 operations
- Instant certificate download — pass the exam, download immediately
- Physical wallet card mailed FREE — durable card arrives within 5–7 business days
- Accepted Canada-wide — recognized by employers across all Canadian provinces
- 100% self-paced — complete in 2–3 hours on any device
- Unlimited exam attempts — no extra charge if you retake
- Bundle path to practical — discount on on-campus practical evaluation
- Trusted by 100+ certified workers — 5.0-star rated on REVIEWS.io
