Online courses
How do online courses work?
You buy the course, sign in and start right away on a phone, tablet or computer. Your progress saves automatically, so you can stop and continue anytime. At the end you take a final exam.
What do I need to pass?
A score of 80% or better on the final exam. If you don’t pass, you can retake the exam as many times as you need, free of charge.
What languages are the courses in?
Our online courses are available in English, French, Spanish, Punjabi, Hindi, Mandarin and more.
How long do I have to finish?
Take the time you need. Your progress saves automatically and you can log in and out whenever you like.
Is an online course enough to operate equipment?
No. For equipment such as forklifts and aerial lifts, the online course is the theory part. You also need a hands-on practical evaluation on the machine, done by your employer, a qualified evaluator, or Gama Safety in Burnaby or at your site.
Certificates & wallet cards
When do I get my certificate?
As soon as you pass the final exam you can download your certificate from your account.
Do I get a physical wallet card?
Yes. For our online courses, a durable wallet card is mailed to you at no extra cost. (For Asbestos Level 1, WorkSafeBC issues the certificate and card after its exam.)
Are your certificates recognized?
Our training follows Canadian occupational health and safety requirements and is recognized by employers across Canada. Your employer must still train you on the hazards and procedures at your own workplace.
How long is my certificate valid?
It depends on the topic, your province and your employer. Many employers ask for refresher training every 1 to 3 years. Each course page and guide explains the rules for that topic.
I lost my certificate. Can I get it again?
Yes. Sign in to your account to download it again at any time.
How can an employer check a certificate?
Use our certificate verification page and we’ll confirm it.
Teams & employers
Do you offer team pricing?
Yes. Volume pricing starts at 2 seats, and business accounts get a dashboard to assign seats, track progress and download certificates.
Can you train my crew at our workplace?
Yes. We offer on-site training across BC, and hands-on training at our Burnaby centre.
Can we load your courses into our own LMS?
Yes. We license our courses as SCORM packages. See SCORM & LMS licensing.
Is there funding for training?
BC employers may be able to get up to 80% of training costs back through the B.C. Employer Training Grant. See our training grant guide.
On-campus training
Where is your training centre?
122-2544 Douglas Road, Burnaby, BC V5C 5B4, with free parking.
How do I book a class?
Choose a course and date on our on-campus courses page and book online.
Orders, payments & refunds
How do I pay?
Checkout is handled securely by Stripe. You can pay by credit or debit card, Apple Pay, Google Pay or Link.
What is your refund policy?
Online courses can be fully refunded within 30 days if the course hasn’t been started. See the full refund & cancellation policy.
Do prices include tax?
No. 5% GST is added at checkout.
Still have a question?
Our team is happy to help.